Les Wilcock // Managing Director
"What sends me home happy at night is finding a marketing solution to a business problem…and watching its implementation make a real difference to a company’s sales or profits. I’m proud of Opening Doors – and the team. I may be the boss. But I still make my fair share of brews.”
Chris Wilcock // Creative Director
"I love ideas. Really simple, original thoughts that drive sales or change attitudes.
That’s what I’ve always packed into my work right back from my degree days. It’s what I get excited about. And the explosion of digital and social media opportunities means we’ve all got even more ways of getting these ideas in front of people - so I'm going to sign off now and get back to it."
Kaite Worlock // Client Services Director
"There’s no point thinking big, beautiful thoughts that are completely undeliverable. My big kick is sorting out the top-end strategic direction with a proper 'eureka moment' then making sure everything’s in place for painless, practical implementation. I've been poacher and gamekeeper; agency- and client-side, so I think I’ve got a pretty balanced, pragmatic approach to marketing, I'd call it 'clever simplicity'.
Lucy France // PR & Account Manager
"Me in 140 chrctrs.I 
fashion.PR.Fashion.Working hard.Learning more.Using social media profitably.The buzz of pitching.Fashion.And tweeting."
Henry France // Account Executive
"It’s amazing what you learn in this business. Six months ago, I didn’t know the average width of a British road…or the precise dimensions of a tablecloth. I do now. Because I really pride myself on the attention to detail I give to every job of all my clients. I’m going to be unbeatable at pub quizzes within the year too."
Natalie // Junior Account Executive
"Hi, I’m Nat. This is my first job in an agency and I love it. I spend all day sorting out suppliers – making sure everything’s in the right place at the right time - and keeping on top of all the admin.
Now…what was it you said you needed doing? I can do that."
Rob Simpson // Designer
"When I was starting out over 15 years ago, the best piece of advice I got was; ‘stay inquisitive’. There’s no one set place you find great creative ideas. It could be in the brief. It might crop up in a conversation with the client. Or it might be something one of my little barmy army of 5 kids comes up with in the back of the car. You’ve just got to be smart enough to spot it."
Rob Yates // Studio Manager
"You want it when? My background’s as a designer anyway – so I know how long a job takes to do it properly…not just knock it out as quick as. When you’re scheduling studio time, it’s called traffic for a reason. And I’m the one who keeps it flowing."
Alison Brown // Designer
"I suppose it all started with getting gold stars in Art. But I’ve got a real ‘thing’ about coloured stickers. Give me a holiday chart to sort out and I’m in my element. It’s because I just love beautifully simple creative solutions to present information clearly and elegantly. I mean, look at the design perfection in a Post-It note."
Joe Horsfall // Creative Artworker
"I remember when it was enough for a graphic designer to have a decent eye for type and his own set of magic markers. Now I’m up-to-speed with everything from InDesign to Dreamweaver, Photoshop and Illustrator to Fireworks and Flash. I’m a one-man walking Pixar. (With groovier t-shirts.)"
Christina Slater // Creative Artworker
"Over the years, I’ve found out there’s a knack to working for public sector clients. They aren’t fussier as such. But they’re certainly more accountable – so they want to be able to prove their getting value for money. It means I’ve always got to be on top of my game. I can’t afford silly mistakes. But I’ve always been a stickler for detail anyway. I spotted the typo in this section immediately.
Did you?"
Pam Gittings // Project Manager
"Hello, I’m Pam. I know what you’re thinking. No, really. I do. I’ve had my tape recorder running and questionnaires printed and ready for the best part of twenty years. It doesn’t matter whether I’m herding a big group or really getting to the nub of something in a one-to-one, there’s no escape from the Pam Inquisition."
Jayne Baxter // Administrator
"Administrator? Well, that really doesn't tell you about all the things I actually do! There's the day-to-day admin, credit control, diary management, organisation of everyone else...plus a bit of agony aunt on the side. Oh, and I take my coffee strong!"
Chris Gittings // Quality Control Management
"If something’s worth doing, it’s worth doing right. We’ve reached ISO 9001 – and I’m not going to let standards slip. It’s not just about dotting i’s and crossing t’s, it’s about putting proper business systems into place. You try telling some of the creatives that…it’s like herding cats half the time."
Cathy Arkinstall // Accountant
"I've been counting the pennies here at Opening Doors for the past 3 years and since the Account Management team moved into their own office I am finally getting some peace and quiet, which is helpful when you're trying to balance the books! Unlike Jayne, it's my endless supply of Diet Coke that keeps me going as I'm so busy crunching numbers, I don't even have time to boil the kettle."